Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Extract data from a specified URL See the docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Automatic Data Extraction API by Zyte specializes in extracting structured data from web pages. When incorporated into Pipedream workflows, this API allows you to automate the process of gathering web data, which can feed into various tasks such as market research, price monitoring, or even lead generation. By triggering workflows with new data inputs, processing and storing the extracted data, and connecting to other apps, Pipedream amplifies the API's utility.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
automatic_data_extraction: {
type: "app",
app: "automatic_data_extraction",
}
},
async run({steps, $}) {
const data = JSON.stringify([{
'url': 'http://books.toscrape.com/catalogue/a-light-in-the-attic_1000/index.html',
'pageType': 'product',
}]);
return await axios($, {
method: "post",
url: `https://autoextract.scrapinghub.com/v1/extract`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.automatic_data_extraction.$auth.api_key}`,
password: ``,
},
data,
})
},
})