Integrate the Zendesk API with the AmeriCommerce API

Setup the Zendesk API trigger to run a workflow which integrates with the AmeriCommerce API. Pipedream's integration platform allows you to integrate Zendesk and AmeriCommerce remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with AmeriCommerce#

Change Order Status with AmeriCommerce API on New Ticket (Instant) from Zendesk API

Zendesk + AmeriCommerce

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Change Order Status with AmeriCommerce API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + AmeriCommerce

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Change Order Status with AmeriCommerce API on Ticket Closed (Instant) from Zendesk API

Zendesk + AmeriCommerce

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Change Order Status with AmeriCommerce API on Ticket Pending (Instant) from Zendesk API

Zendesk + AmeriCommerce

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Change Order Status with AmeriCommerce API on Ticket Solved (Instant) from Zendesk API

Zendesk + AmeriCommerce

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Popular Zendesk and AmeriCommerce Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Customer Created (Instant) from the AmeriCommerce API

Emit new event when a customer is created in your Americommerce store. See the documentation.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Product Instant from the AmeriCommerce API

Emit new event when a product is added to your Americommerce store. See the documentation.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and AmeriCommerce Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Change Order Status with the AmeriCommerce API

Changes the status of an existing order. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Or Update Order with the AmeriCommerce API

Creates a new order or updates an existing one. See the documentation here and here.

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Update Customer with the AmeriCommerce API

Updates the details of a registered customer. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect AmeriCommerce#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    americommerce: {
      type: "app",
      app: "americommerce",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.americommerce.$auth.subdomain}.americommerce.com/api/v1/products.json`,
      headers: {
        "X-AC-Auth-Token": `${this.americommerce.$auth.api_token}`,
      }
    })
  },
})

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