Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Amara API

Setup the Zendesk API trigger to run a workflow which integrates with the Amara API. Pipedream's integration platform allows you to integrate Zendesk and Amara remarkably fast. Free for developers.

Add New Subtitles with Amara API on New Ticket (Instant) from Zendesk API
Zendesk + Amara
 
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Add New Subtitles with Amara API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Amara
 
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Add New Subtitles with Amara API on Ticket Closed (Instant) from Zendesk API
Zendesk + Amara
 
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Add New Subtitles with Amara API on Ticket Pended (Instant) from Zendesk API
Zendesk + Amara
 
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Add New Subtitles with Amara API on Ticket Solved (Instant) from Zendesk API
Zendesk + Amara
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Add New Subtitles with the Amara API

Add new subtitles. See the docs here

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Add Video with the Amara API

Add a video. See the docs here

 
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Create Subtitle Language with the Amara API

Create a subtitle language. See the docs here

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Amara

The Amara API provides programmatic access to Amara’s community-driven subtitle creation and translation services. With this API, you can automate subtitle workflows, streamline video content translation, and integrate with other services to create efficient localization processes. The API allows you to manage videos, subtitles, and teams, offering a doorway to effortlessly scaling your video content to reach global audiences.

Connect Amara

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    amara: {
      type: "app",
      app: "amara",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://amara.org/api/users/teams/`,
      headers: {
        "X-api-key": `${this.amara.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})