Integrate the Zendesk API with the Acuity Scheduling API

Setup the Zendesk API trigger to run a workflow which integrates with the Acuity Scheduling API. Pipedream's integration platform allows you to integrate Zendesk and Acuity Scheduling remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Acuity Scheduling#

Add Blocked Off Time with Acuity Scheduling API on New Ticket (Instant) from Zendesk API

Zendesk + Acuity Scheduling

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Add Blocked Off Time with Acuity Scheduling API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Acuity Scheduling

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Add Blocked Off Time with Acuity Scheduling API on Ticket Closed (Instant) from Zendesk API

Zendesk + Acuity Scheduling

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Add Blocked Off Time with Acuity Scheduling API on Ticket Pending (Instant) from Zendesk API

Zendesk + Acuity Scheduling

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Add Blocked Off Time with Acuity Scheduling API on Ticket Solved (Instant) from Zendesk API

Zendesk + Acuity Scheduling

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Popular Zendesk and Acuity Scheduling Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Appointment (Instant) from the Acuity Scheduling API

Emit new event when an appointment is scheduled.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Appointment Canceled (Instant) from the Acuity Scheduling API

Emit new event when an appointment is canceled.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Acuity Scheduling Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Blocked Off Time with the Acuity Scheduling API

Blocks a specific time slot on your schedule to prevent the scheduling of any appointments during this particular time range. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Find Appointments by Client Info with the Acuity Scheduling API

Retrieves existing appointments using the client's information, allowing you to track all the appointments associated with a specific client. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Acuity Scheduling#

Acuity Scheduling API allows you to tap into the functionality of Acuity Scheduling, a cloud-based appointment scheduling software. With this API on Pipedream, you can automate appointment creation, modifications, and cancellations, as well as sync customer data across your tech stack. The API lets you fetch detailed information about schedules, available time slots, and calendar events. Create dynamic, real-time integrations with CRMs, email marketing platforms, or payment gateways to streamline your scheduling and business processes.

Connect Acuity Scheduling#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    acuity_scheduling: {
      type: "app",
      app: "acuity_scheduling",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://acuityscheduling.com/api/v1/me`,
      headers: {
        Authorization: `Bearer ${this.acuity_scheduling.$auth.oauth_access_token}`,
      },
    })
  },
})

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