Integrate the Zendesk API with the 1CRM API

Setup the Zendesk API trigger to run a workflow which integrates with the 1CRM API. Pipedream's integration platform allows you to integrate Zendesk and 1CRM remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with 1CRM#

Create Contact with 1CRM API on New Ticket (Instant) from Zendesk API

Zendesk + 1CRM

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Create Contact with 1CRM API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + 1CRM

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Create Contact with 1CRM API on Ticket Closed (Instant) from Zendesk API

Zendesk + 1CRM

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Create Contact with 1CRM API on Ticket Pending (Instant) from Zendesk API

Zendesk + 1CRM

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Create Contact with 1CRM API on Ticket Solved (Instant) from Zendesk API

Zendesk + 1CRM

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Popular Zendesk and 1CRM Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and 1CRM Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Contact with the 1CRM API

Creates a new contact in the 1CRM system. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Lead with the 1CRM API

Crafts a new lead in 1CRM. See the documentation

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Update Contact with the 1CRM API

Modifies an existing contact within the 1CRM system. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of 1CRM#

The 1CRM API enables robust integration of 1CRM systems with external applications, facilitating automated workflows and data synchronization. With Pipedream, you can leverage this API to connect 1CRM with hundreds of other services, automate repetitive tasks, streamline sales processes, and enhance customer relationship management. By creating workflows on Pipedream, you can trigger actions in 1CRM based on events from other apps, manipulate and analyze CRM data, and improve overall business efficiency without manual intervention.

Connect 1CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    _1crm: {
      type: "app",
      app: "_1crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this._1crm.$auth.url}/api.php/me`,
      auth: {
        username: `${this._1crm.$auth.username}`,
        password: `${this._1crm.$auth.password}`,
      },
    })
  },
})

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