# Search Help Center — Zendesk

> Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

- Key: `zendesk-search-help-center`
- Type: Action (Read-only)
- Version: 0.0.9
- App: Zendesk (`zendesk`) — https://pipedream.com/apps/zendesk.md
- This page (HTML): https://pipedream.com/apps/zendesk/actions/search-help-center
- Hints: read-only · open-world
- Source: https://github.com/PipedreamHQ/pipedream/blob/master/components/zendesk/actions/search-help-center/search-help-center.mjs

## Description

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. [See the documentation](https://developer.zendesk.com/api-reference/help_center/help-center-api/search/).

## Props

| Prop | Type | Required | Description |
|---|---|---|---|
| `locales` | `string[]` | Yes | Required. One or more locales to search in (e.g. en-us, en-gb). If an invalid or disabled locale is specified, no results are returned. Options are loaded from the connected account. |
| `query` | `string` | No | The search text to match. If omitted, results are returned using internal ordering. |
| `contentTypes` | `string[]` | No | Limit results to one or more content types. Use ARTICLE or POST. To search external records, use the External Source IDs filter instead. |
| `brandIds` | `string[]` | No | Limit results to articles or posts within these brands. If omitted, results are returned across all brands. Options are loaded from the connected account. |
| `categoryIds` | `string[]` | No | Limit results to articles in these categories. Options are loaded from the connected account. |
| `sectionIds` | `string[]` | No | Limit results to articles in these sections. Options are loaded from the connected account. |
| `topicIds` | `string[]` | No | Limit results to posts in these community topics. Options are loaded from the connected account. |
| `externalSourceIds` | `string[]` | No | Limit results to specific external sources. If omitted, results are returned across all sources. Options are loaded from the connected account. |
| `pageSize` | `integer` | No | Maximum number of results to return per page. Between 1 and 50. Default is 10. |
| `pageAfter` | `string` | No | Cursor string for the next page of results, obtained from a previous response. |
| `customSubdomain` | `string` | No | For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is examplehelp |

## Run it

**MCP**

```ts
import { Client } from "@modelcontextprotocol/sdk/client/index.js"
import { StreamableHTTPClientTransport } from "@modelcontextprotocol/sdk/client/streamableHttp.js"
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const accessToken = await pd.rawAccessToken

const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": process.env.PIPEDREAM_PROJECT_ID!,
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "zendesk",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// listTools() hands your model this tool's input schema, so it can
// fill the arguments itself:
const result = await mcp.callTool({
  name: "zendesk-search-help-center",
  arguments: {
    locales: ["Locales"],
    query: "Search Query",
  },
})
```

**TypeScript**

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "zendesk-search-help-center",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    zendesk: { authProvisionId: "apn_xxxxxxx" },
    locales: ["Locales"],
    query: "Search Query",
  },
})

console.log(result)
```

**cURL**

```bash
curl -X POST https://api.pipedream.com/v1/connect/{project_id}/actions/run \
  -H "Content-Type: application/json" \
  -H "X-PD-Environment: production" \
  -H "Authorization: Bearer {access_token}" \
  -d '{
    "external_user_id": "{external_user_id}",
    "id": "zendesk-search-help-center",
    "configured_props": {
      "zendesk": { "authProvisionId": "apn_xxxxxxx" },
      "locales": ["Locales"],
      "query": "Search Query"
    }
  }'
```

---

- App: https://pipedream.com/apps/zendesk.md · All apps: https://pipedream.com/apps