An API for integration with WhatsApp.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Z-API API facilitates WhatsApp messaging automation, allowing users to send and receive messages, manage contacts, and orchestrate chatbots within the popular messaging platform. On Pipedream, you can leverage this API to create powerful serverless workflows that trigger actions in response to WhatsApp events, automate message flows, and integrate with myriad other services without managing infrastructure.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
z_api: {
type: "app",
app: "z_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.z-api.io/instances/${this.z_api.$auth.instance_id}/token/${this.z_api.$auth.token_id}/contacts`,
headers: {
"Client-Token": `${this.z_api.$auth.account_security_token}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})