Workiz

Workiz is the #1 all-in-one management platform for fieldservice businesses, including hvac, plumbing, garagedoor, electrcialcontracting, and more.

Integrate the Workiz API with the Zendesk API

Setup the Workiz API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Workiz and Zendesk remarkably fast. Free for developers.

Create Job with Workiz API on New Ticket (Instant) from Zendesk API
Zendesk + Workiz
 
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Create Job with Workiz API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Workiz
 
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Create Job with Workiz API on Ticket Closed (Instant) from Zendesk API
Zendesk + Workiz
 
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Create Job with Workiz API on Ticket Pending (Instant) from Zendesk API
Zendesk + Workiz
 
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Create Job with Workiz API on Ticket Solved (Instant) from Zendesk API
Zendesk + Workiz
 
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New Job Created from the Workiz API

Emit new event when a new job is created in Workiz. See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Lead Created from the Workiz API

Emit new event when a new lead is created in Workiz. See the documentation

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Job with the Workiz API

Creates a new job in Workiz. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Lead with the Workiz API

Create a new lead in Workiz. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Workiz

The Workiz API opens up a world of possibilities for managing field service operations. By tapping into Workiz with Pipedream, you can automate workflows, sync data across apps, and react to events in real-time. Whether you're automating job scheduling, dispatch notifications, or customer follow-ups, integrating Workiz with Pipedream allows you to streamline operations, reduce manual entry, and keep your team in sync.

Connect Workiz

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    workiz: {
      type: "app",
      app: "workiz",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.workiz.com/api/v1/${this.workiz.$auth.api_token}/team/all/`,
      headers: {
        "accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})