Integrate the Workamajig API with the Zendesk API

Setup the Workamajig API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Workamajig and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Workamajig with Zendesk#

Create a Company with Workamajig API on New Ticket (Instant) from Zendesk API

Zendesk + Workamajig

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Create a Company with Workamajig API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Workamajig

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Create a Company with Workamajig API on Ticket Closed (Instant) from Zendesk API

Zendesk + Workamajig

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Create a Company with Workamajig API on Ticket Pending (Instant) from Zendesk API

Zendesk + Workamajig

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Create a Company with Workamajig API on Ticket Solved (Instant) from Zendesk API

Zendesk + Workamajig

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Popular Workamajig and Zendesk Triggers#

New Activity from the Workamajig API

Emit new event when a new open activity is created in Workamajig. Note: Completed activities/conversations are not retrieved by the Workamajig API.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Company from the Workamajig API

Emit new event when a new company is created in Workamajig

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Workamajig and Zendesk Actions#

Create a Company with the Workamajig API

Creates a new company in Workamajig. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Activity with the Workamajig API

Initiates the creation of a fresh activity in Workamajig. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Contact with the Workamajig API

This component updates a specific contact in Workamajig. See the documentation

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Overview of Workamajig#

The Workamajig API allows for automation and integration of project management tasks within the Workamajig platform. Using Pipedream, developers can create workflows to manage projects, resources, and client accounts by triggering events, syncing data, and automating processes. Pipedream's serverless platform enables the execution of these workflows on demand or on a schedule, making it possible to connect Workamajig with other apps and services to streamline operations.

Connect Workamajig#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    workamajig: {
      type: "app",
      app: "workamajig",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app6.workamajig.com/api/beta1/contacts/search`,
      headers: {
        "APIAccessToken": `${this.workamajig.$auth.api_access_token}`,
        "UserToken": `${this.workamajig.$auth.user_token}`,
      },
      params: {
        name: `John`, //E.g. John
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})