Integrate the Wonderchat API with the ServiceNow API

Setup the Wonderchat API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Wonderchat and ServiceNow remarkably fast. Free for developers.

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Popular Wonderchat and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Wonderchat#

The Wonderchat API lets you automate interactions with your Wonderchat account, streamlining conversations and enhancing customer engagement. On Pipedream, you can build workflows that trigger on specific events and automate tasks like sending messages, managing contacts, or integrating with CRMs. By coupling the Wonderchat API with Pipedream’s capabilities, you get a powerful synergy where you can seamlessly connect various apps and services, run serverless code, and manipulate data with ease.

Connect Wonderchat#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    wonderchat: {
      type: "app",
      app: "wonderchat",
    }
  },
  async run({steps, $}) {
    const data = {
      "apiKey": `${this.wonderchat.$auth.api_key}`,
      "chatbotId": `{{your_chatbot_id}}`,
      "question": `{{your_queston}}`,
      "chatlogId": `{{your_chatlog_id}}`,
      "context": `{{your_context}}`,
    }
    return await axios($, {
      method: "POST",
      url: `https://app.wonderchat.io/api/v1/chat`,
      headers: {
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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