Integrate the WhatsAble API with the Zendesk API

Setup the WhatsAble API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate WhatsAble and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect WhatsAble with Zendesk#

Send Message with WhatsAble API on New Ticket (Instant) from Zendesk API

Zendesk + WhatsAble

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Send Message with WhatsAble API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + WhatsAble

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Send Message with WhatsAble API on Ticket Closed (Instant) from Zendesk API

Zendesk + WhatsAble

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Send Message with WhatsAble API on Ticket Pending (Instant) from Zendesk API

Zendesk + WhatsAble

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Send Message with WhatsAble API on Ticket Solved (Instant) from Zendesk API

Zendesk + WhatsAble

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Popular WhatsAble and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular WhatsAble and Zendesk Actions#

Send Message with the WhatsAble API

Sends a message to a verified WhatsApp number. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of WhatsAble#

The WhatsAble API enables automated interactions with WhatsApp, allowing you to send messages, create groups, and manage contacts programmatically. Integrating WhatsAble with Pipedream, you can craft serverless workflows that react to various triggers and perform actions on WhatsApp, like sending notifications or processing incoming messages. Pipedream's capability to connect with hundreds of apps opens up a multitude of automation possibilities, streamlining communication tasks and linking WhatsApp with your digital ecosystem.

Connect WhatsAble#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    whatsable: {
      type: "app",
      app: "whatsable",
    }
  },
  async run({steps, $}) {
    const data = {
      "to": `{{your_verified_phone_number}}`, // Replace with Verified WhatsApp numbers
      "text": `Hello`,
    }
    return await axios($, {
      method: "post",
      url: `https://dashboard.whatsable.app/api/whatsapp/messages/send`,
      headers: {
        "Authorization": `${this.whatsable.$auth.api_key}`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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