Integrate the WATI API with the Zoho CRM API

Setup the WATI API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate WATI and Zoho CRM remarkably fast. Free for developers.

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Popular Ways to Connect WATI with Zoho CRM#

Add Contact with WATI API on New Contact (Instant) from Zoho CRM API

Zoho CRM + WATI

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Add Contact with WATI API on New Event (Instant) from Zoho CRM API

Zoho CRM + WATI

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Add Contact with WATI API on New Lead (Instant) from Zoho CRM API

Zoho CRM + WATI

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Add Contact with WATI API on New Module Entry (Instant) from Zoho CRM API

Zoho CRM + WATI

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Add Contact with WATI API on New or Updated Contact (Instant) from Zoho CRM API

Zoho CRM + WATI

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Popular WATI and Zoho CRM Triggers#

New Contact Created from the WATI API

Emit new event when a contact is created from an incoming WhatsApp message.

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New Incoming Message from the WATI API

Emit new event when there is an incoming message on your number.

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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

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New Lead (Instant) from the Zoho CRM API

Emits an event each time a new lead is created in Zoho CRM

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Popular WATI and Zoho CRM Actions#

Add Contact with the WATI API

Adds a new contact on the WATI platform. See the documentation

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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

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Download Attachment with the Zoho CRM API

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

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Send WhatsApp Template Message with the WATI API

Enables sending of WhatsApp messages using a pre-approved template. See the documentation

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Overview of WATI#

The WATI API allows you to power up your customer engagement by leveraging WhatsApp messaging. With Pipedream's capabilities, you can create serverless workflows that integrate WATI to automate personalized notifications, process inbound messages, and manage contacts. This can help scale your customer service, marketing campaigns, and streamline communications with WhatsApp's wide user base.

Connect WATI#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    wati: {
      type: "app",
      app: "wati",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.wati.$auth.api_endpoint}/api/v1/getContacts`,
      headers: {
        "Accept": `*/*`,
        "Authorization": `${this.wati.$auth.access_token}`,
      },
    })
  },
})

Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})

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