Integrate the WATI API with the ServiceNow API

Setup the WATI API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate WATI and ServiceNow remarkably fast. Free for developers.

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Popular Ways to Connect WATI with ServiceNow#

Create Table Record with ServiceNow API on New Contact Created from WATI API

WATI + ServiceNow

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Create Table Record with ServiceNow API on New Incoming Message from WATI API

WATI + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Contact Created from WATI API

WATI + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Incoming Message from WATI API

WATI + ServiceNow

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Get Table Records with ServiceNow API on New Contact Created from WATI API

WATI + ServiceNow

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Popular WATI and ServiceNow Triggers#

New Contact Created from the WATI API

Emit new event when a contact is created from an incoming WhatsApp message.

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New Incoming Message from the WATI API

Emit new event when there is an incoming message on your number.

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Popular WATI and ServiceNow Actions#

Add Contact with the WATI API

Adds a new contact on the WATI platform. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Send WhatsApp Template Message with the WATI API

Enables sending of WhatsApp messages using a pre-approved template. See the documentation

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Overview of WATI#

The WATI API allows you to power up your customer engagement by leveraging WhatsApp messaging. With Pipedream's capabilities, you can create serverless workflows that integrate WATI to automate personalized notifications, process inbound messages, and manage contacts. This can help scale your customer service, marketing campaigns, and streamline communications with WhatsApp's wide user base.

Connect WATI#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    wati: {
      type: "app",
      app: "wati",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.wati.$auth.api_endpoint}/api/v1/getContacts`,
      headers: {
        "Accept": `*/*`,
        "Authorization": `${this.wati.$auth.access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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