Voice Monkey

Voice Monkey is a free Skill that allows you to trigger Alexa Routines from external sources such as IFTTT. It also allows you to make dynamic and custom Text to Speech announcements over your Amazon Echo or other Alexa smart speaker.

Integrate the Voice Monkey API with the Zendesk API

Setup the Voice Monkey API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Voice Monkey and Zendesk remarkably fast. Free for developers.

Display Image with Voice Monkey API on New Ticket (Instant) from Zendesk API
Zendesk + Voice Monkey
 
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Display Image with Voice Monkey API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Voice Monkey
 
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Display Image with Voice Monkey API on Ticket Closed (Instant) from Zendesk API
Zendesk + Voice Monkey
 
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Display Image with Voice Monkey API on Ticket Pended (Instant) from Zendesk API
Zendesk + Voice Monkey
 
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Display Image with Voice Monkey API on Ticket Solved (Instant) from Zendesk API
Zendesk + Voice Monkey
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Display Image with the Voice Monkey API

This action will display an image on your device with a screen e.g. Echo Show. See docs here

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Display Video with the Voice Monkey API

This action will display a video on your device with a screen e.g. Echo Show. See docs here

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Make Announcement with the Voice Monkey API

This action will make an annoucement on your device using the text you supply. See docs here

 
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Overview of Voice Monkey

The Voice Monkey API provides a bridge between Alexa and Pipedream, enabling you to send custom announcements, notifications, or commands to your Alexa devices. With this API, you can trigger Alexa to speak a custom message or execute routines, leveraging the power of voice interaction in your automated workflows. It's particularly useful for smart home enthusiasts, productivity hackers, and businesses looking to integrate voice notifications into their services.

Connect Voice Monkey

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    voice_monkey: {
      type: "app",
      app: "voice_monkey",
    }
  },
  async run({steps, $}) {
    const data = {
      "access_token": `${this.voice_monkey.$auth.access_token}`,
      "secret_token": `${this.voice_monkey.$auth.secret_token}`,
      "monkey": `pipedream-monkey-1`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.voicemonkey.io/trigger`,
      data,
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})