Integrate the Vida API with the ServiceNow API

Setup the Vida API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Vida and ServiceNow remarkably fast. Free for developers.

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Popular Ways to Connect Vida with ServiceNow#

Create Table Record with ServiceNow API on New Conversation (Instant) from Vida API

Vida + ServiceNow

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Create Table Record with ServiceNow API on New Incoming Conversation (Instant) from Vida API

Vida + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Conversation (Instant) from Vida API

Vida + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Incoming Conversation (Instant) from Vida API

Vida + ServiceNow

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Get Table Records with ServiceNow API on New Conversation (Instant) from Vida API

Vida + ServiceNow

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Popular Vida and ServiceNow Triggers#

New Conversation (Instant) from the Vida API

Emit new events after completion of any communication handled by your Vida AI agent, be it a call, text, or email.

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New Incoming Conversation (Instant) from the Vida API

Emit new event when an incoming call or message is received before answered by an agent. Useful for providing context about the caller or messenger to your agent before response.

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Popular Vida and ServiceNow Actions#

Add Context with the Vida API

Uploads additional context for a conversation with your AI agent. Helpful when integrating data from external CRMs. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Connect Vida#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    vida: {
      type: "app",
      app: "vida",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.vida.dev/api/v2/listAccounts`,
      params: {
        token: `${this.vida.$auth.api_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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