Integrate the Vapi API with the Zoho CRM API

Setup the Vapi API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate Vapi and Zoho CRM remarkably fast. Free for developers.

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Popular Ways to Connect Vapi with Zoho CRM#

Convert Lead with Zoho CRM API on New Conversation Started from Vapi API

Vapi + Zoho CRM

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Create Call with Vapi API on New Contact (Instant) from Zoho CRM API

Zoho CRM + Vapi

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Create Call with Vapi API on New Event (Instant) from Zoho CRM API

Zoho CRM + Vapi

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Create Call with Vapi API on New Lead (Instant) from Zoho CRM API

Zoho CRM + Vapi

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Create Call with Vapi API on New Module Entry (Instant) from Zoho CRM API

Zoho CRM + Vapi

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Popular Vapi and Zoho CRM Triggers#

New Conversation Started from the Vapi API

Emit new event when a voicebot starts a conversation.

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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

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New Lead (Instant) from the Zoho CRM API

Emits an event each time a new lead is created in Zoho CRM

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New Module Entry (Instant) from the Zoho CRM API

Emit new events each time a new module/record is created in Zoho CRM

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Popular Vapi and Zoho CRM Actions#

Create Call with the Vapi API

Starts a new conversation with an assistant. See the documentation

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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

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Update Assistant Settings with the Vapi API

Updates the configuration settings for a specific assistant. See the documentation

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Download Attachment with the Zoho CRM API

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

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Overview of Vapi#

The Vapi API delivers voice automation capabilities, letting you build powerful voice response systems. With Vapi, you can automate calls, send voice messages, and create dynamic interactions through speech recognition and text-to-speech. Pipedream's serverless platform allows you to integrate Vapi's API with numerous other services to automate workflows, react to events, and orchestrate complex voice-enabled processes.

Connect Vapi#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    vapi: {
      type: "app",
      app: "vapi",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.vapi.ai/call`,
      headers: {
        Authorization: `Bearer ${this.vapi.$auth.api_key}`,
      },
    })
  },
})

Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})

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