Integrate the Vapi API with the ServiceNow API

Setup the Vapi API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Vapi and ServiceNow remarkably fast. Free for developers.

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Popular Ways to Connect Vapi with ServiceNow#

Create Table Record with ServiceNow API on New Conversation Started from Vapi API

Vapi + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Conversation Started from Vapi API

Vapi + ServiceNow

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Get Table Records with ServiceNow API on New Conversation Started from Vapi API

Vapi + ServiceNow

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Update Table Record with ServiceNow API on New Conversation Started from Vapi API

Vapi + ServiceNow

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Popular Vapi and ServiceNow Triggers#

New Conversation Started from the Vapi API

Emit new event when a voicebot starts a conversation.

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Popular Vapi and ServiceNow Actions#

Create Call with the Vapi API

Starts a new conversation with an assistant. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Update Assistant Settings with the Vapi API

Updates the configuration settings for a specific assistant. See the documentation

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Overview of Vapi#

The Vapi API delivers voice automation capabilities, letting you build powerful voice response systems. With Vapi, you can automate calls, send voice messages, and create dynamic interactions through speech recognition and text-to-speech. Pipedream's serverless platform allows you to integrate Vapi's API with numerous other services to automate workflows, react to events, and orchestrate complex voice-enabled processes.

Connect Vapi#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    vapi: {
      type: "app",
      app: "vapi",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.vapi.ai/call`,
      headers: {
        Authorization: `Bearer ${this.vapi.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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