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with UserVoice and Twilio?
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Popular UserVoice and Twilio Triggers#
Emits new NPS ratings submitted through the UserVoice NPS widget. On first run, emits up to 10 sample NPS ratings users have previously submitted.
Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.
Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.
Popular UserVoice and Twilio Actions#
Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation
Check if user-provided token is correct. See the documentation
Create a verification service for sending SMS verifications. See the documentation
Overview of UserVoice#
The UserVoice API allows you to tap into customer feedback and support data to automate and enhance customer engagement processes. With the API, you can programmatically access UserVoice accounts to retrieve suggestions, tickets, and user data, allowing you to analyze customer trends, automate responses, and integrate with other customer success platforms. By leveraging Pipedream's capabilities, you can create event-driven workflows that react to UserVoice events, synchronize data across multiple services, and construct a more responsive customer feedback loop.
Connect UserVoice#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
uservoice: {
type: "app",
app: "uservoice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.uservoice.$auth.subdomain}.uservoice.com/api/v2/admin/users/current`,
headers: {
Authorization: `Bearer ${this.uservoice.$auth.access_token}`,
},
})
},
})
Overview of Twilio#
Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.
Connect Twilio#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
twilio: {
type: "app",
app: "twilio",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.twilio.com/2010-04-01/Accounts.json`,
auth: {
username: `${this.twilio.$auth.AccountSid}`,
password: `${this.twilio.$auth.AuthToken}`,
},
})
},
})
Community Posts#
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