Integrate the Userlist API with the Zendesk API

Setup the Userlist API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Userlist and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Userlist with Zendesk#

Create Event with Userlist API on New Ticket (Instant) from Zendesk API

Zendesk + Userlist

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Create Event with Userlist API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Userlist

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Create Event with Userlist API on Ticket Closed (Instant) from Zendesk API

Zendesk + Userlist

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Create Event with Userlist API on Ticket Pending (Instant) from Zendesk API

Zendesk + Userlist

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Create Event with Userlist API on Ticket Solved (Instant) from Zendesk API

Zendesk + Userlist

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Popular Userlist and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Userlist and Zendesk Actions#

Create Event with the Userlist API

Generates a new event in Userlist. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create or Update Company with the Userlist API

Creates a new company or replaces an existing one using a given identifier. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create or Update Relationship with the Userlist API

Establishes or modifies a relationship with the given user and company identifiers. See the documentation

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Overview of Userlist#

The Userlist API offers a way to manage and engage with your application's user base through targeted messaging and campaigns. In Pipedream, you can leverage this API to automate user segmentation, push personalized messages, and track events to create a refined user experience. When you integrate Userlist with other apps on Pipedream, you unlock a powerful suite of functionalities for syncing user data, triggering personalized communication, and responding to user actions in real-time.

Connect Userlist#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    userlist: {
      type: "app",
      app: "userlist",
    }
  },
  async run({steps, $}) {
    const data = {
      "email": `john@doe.com`,
    }
    return await axios($, {
      method: "post",
      url: `https://push.userlist.com/users`,
      headers: {
        "Authorization": `Push ${this.userlist.$auth.push_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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