Integrate the UpKeep API with the Zendesk API

UpKeep

The #1 Software for Maintenance and Facility Management Teams. UpKeep is the top-rated software designed to revolutionize maintenance and asset management. We provide mobile-first SaaS solutions, Industrial IoT sensors, powerful data analytics, advanced enterprise integrations, and top-notch professional services.

Setup the UpKeep API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate UpKeep and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect UpKeep with Zendesk#

Create Purchase Order with UpKeep API on New Ticket (Instant) from Zendesk API

Zendesk + UpKeep

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Create Purchase Order with UpKeep API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + UpKeep

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Create Purchase Order with UpKeep API on Ticket Closed (Instant) from Zendesk API

Zendesk + UpKeep

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Create Purchase Order with UpKeep API on Ticket Pended (Instant) from Zendesk API

Zendesk + UpKeep

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Create Purchase Order with UpKeep API on Ticket Solved (Instant) from Zendesk API

Zendesk + UpKeep

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Popular UpKeep and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular UpKeep and Zendesk Actions#

Create Purchase Order with the UpKeep API

Create a Purchase Order, See the docs

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Request with the UpKeep API

Create a Request, See the docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Work Order with the UpKeep API

Create a Work Order, See the docs

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Overview of UpKeep#

The UpKeep API enables users to seamlessly integrate maintenance management tasks with Pipedream's serverless execution platform. By leveraging UpKeep's endpoints, you can automate workflows related to asset tracking, work order management, and preventive maintenance scheduling. The API's capabilities allow for real-time updates on equipment status, automated notifications for maintenance tasks, and data synchronization across maintenance teams and tools.

Connect UpKeep#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    upkeep: {
      type: "app",
      app: "upkeep",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.onupkeep.com/api/v2/users/`,
      headers: {
        "Session-Token": `${this.upkeep.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})