with UltraMsg and LiveAgent?
UltraMsg API offers a suite of messaging capabilities that let you automate WhatsApp messaging. With it, you can send and receive messages, create WhatsApp chatbots, and manage media, enabling a wide range of automated interactions with users. Pipedream acts as a powerful accelerator here, letting you connect UltraMsg to hundreds of other apps to craft custom workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ultramsg: {
type: "app",
app: "ultramsg",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.ultramsg.com/${this.ultramsg.$auth.instance_id}/messages/statistics`,
headers: {
"Content-Type": `application/x-www-form-urlencoded`,
},
params: {
token: `${this.ultramsg.$auth.token}`,
},
})
},
})
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})