UltraMsg
Ultramsg is a WhatsApp API provider and a gateway for working with messages.
Integrate the UltraMsg API with the LiveAgent API
Setup the UltraMsg API trigger to run a workflow which integrates with the LiveAgent API. Pipedream's integration platform allows you to integrate UltraMsg and LiveAgent remarkably fast. Free for developers.
Overview of UltraMsg#
UltraMsg API offers a suite of messaging capabilities that let you automate WhatsApp messaging. With it, you can send and receive messages, create WhatsApp chatbots, and manage media, enabling a wide range of automated interactions with users. Pipedream acts as a powerful accelerator here, letting you connect UltraMsg to hundreds of other apps to craft custom workflows.
Connect UltraMsg#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ultramsg: {
type: "app",
app: "ultramsg",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.ultramsg.com/${this.ultramsg.$auth.instance_id}/messages/statistics`,
headers: {
"Content-Type": `application/x-www-form-urlencoded`,
},
params: {
token: `${this.ultramsg.$auth.token}`,
},
})
},
})
Overview of LiveAgent#
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
Connect LiveAgent#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})