UltraMsg

Ultramsg is a WhatsApp API provider and a gateway for working with messages.

Integrate the UltraMsg API with the Freshdesk API

Setup the UltraMsg API trigger to run a workflow which integrates with the Freshdesk API. Pipedream's integration platform allows you to integrate UltraMsg and Freshdesk remarkably fast. Free for developers.

Send a Document with UltraMsg API on New Contact from Freshdesk API
Freshdesk + UltraMsg
 
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Send a Document with UltraMsg API on New Ticket from Freshdesk API
Freshdesk + UltraMsg
 
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Send a Link with UltraMsg API on New Contact from Freshdesk API
Freshdesk + UltraMsg
 
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Send a Link with UltraMsg API on New Ticket from Freshdesk API
Freshdesk + UltraMsg
 
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Send a Location with UltraMsg API on New Contact from Freshdesk API
Freshdesk + UltraMsg
 
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New Contact from the Freshdesk API

Emit new notifications when a new contact is created

 
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New Ticket from the Freshdesk API

Emit new notifications when a new ticket is created

 
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Send a Document with the UltraMsg API

Send a document to a specified number. See the docs here

 
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Create a Company with the Freshdesk API

Create a company. See docs here

 
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Send a Link with the UltraMsg API

Send a link to a specified number. See the docs here

 
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Create a Contact with the Freshdesk API

Create a contact. See docs here

 
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Send a Location with the UltraMsg API

Send a location to a specified number. See the docs here

 
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Overview of UltraMsg

Using UltraMsg API, you can build powerful messaging applications quickly and
easily. This API allows developers to quickly implement communication solutions
such as chat, messaging, voice & video calls, presence, notifications, and data
publishing/subscribing. With the UltraMsg API, it's easier than ever to add
robust features to your app.

These are some of the features you can achieve with UltraMsg API:

  • Secure messaging, voice & video calls and group management
  • Presence, group management, and notifications
  • Easy data publishing and subscribing
  • Support for custom messages and rich message formats
  • Message delivery and delivery notifications
  • Reliable, secure and efficient delivery of messages
  • Device-agnostic messaging including web, mobile, and desktop
  • Easy integration with existing services
  • Robust user and identity management

Below are some example applications that you can build using the UltraMsg API:

  • Chat applications
  • Video conferencing and collaboration
  • Mobile messaging and notifications
  • Gaming platforms and chat lobbies
  • IoT and sensor data streaming
  • Enterprise notification systems
  • Inter-application communication
  • Real-time analytics and data collection

Connect UltraMsg

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ultramsg: {
      type: "app",
      app: "ultramsg",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.ultramsg.com/${this.ultramsg.$auth.instance_id}/messages/statistics`,
      headers: {
        "Content-Type": `application/x-www-form-urlencoded`,
      },
      params: {
        token: `${this.ultramsg.$auth.token}`,
      },
    })
  },
})

Overview of Freshdesk

With the Freshdesk API, you can create powerful customer support applications.
Here are some examples of what you can build:

  • A ticketing system for tracking customer issues
  • A knowledge base for self-service customer support
  • A customer community for engaging customers and crowd-sourcing solutions
  • A call center management system

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})