Uchat
Collect leads, Drive sales & engaged prospects through Facebook Messenger, Whatsapp, Google Business Messenger, SMS, Voice, Slack, Telegram, Wechat, etc
Integrate the Uchat API with the Zendesk API
Setup the Uchat API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Uchat and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Uchat and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Uchat#
The Uchat API allows for the automation and integration of chat services and customer interactions within the Uchat platform. By leveraging this API on Pipedream, you can create powerful workflows to enhance customer engagement, streamline communication processes, and analyze chat data for insights. Pipedream's serverless architecture simplifies connecting Uchat to various other apps and services, enabling you to build custom, scalable, and automated solutions.
Connect Uchat#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
uchat: {
type: "app",
app: "uchat",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.uchat.com.au/api/me`,
headers: {
Authorization: `Bearer ${this.uchat.$auth.api_key}`,
"accept": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies