Integrate the Twilio API with the ServiceNow API

Setup the Twilio API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Twilio and ServiceNow remarkably fast. Free for developers.

Start for free — no credit card required

Watch a demo

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Popular Ways to Connect Twilio with ServiceNow#

Create Table Record with ServiceNow API on New Incoming SMS (Instant) from Twilio API

Twilio + ServiceNow

Try it

Get Table Record By SysId with ServiceNow API on New Incoming SMS (Instant) from Twilio API

Twilio + ServiceNow

Try it

Get Table Records with ServiceNow API on New Incoming SMS (Instant) from Twilio API

Twilio + ServiceNow

Try it

Update Table Record with ServiceNow API on New Incoming SMS (Instant) from Twilio API

Twilio + ServiceNow

Try it

Create Table Record with ServiceNow API on New Call (Instant) from Twilio API

Twilio + ServiceNow

Try it

Popular Twilio and ServiceNow Triggers#

New Incoming SMS (Instant) from the Twilio API

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

Try it

New Call (Instant) from the Twilio API

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

Try it

New Phone Number from the Twilio API

Emit new event when you add a new phone number to your account

Try it

New Recording from the Twilio API

Emit new event when a new call recording is created

Try it

New Transcript Created from the Twilio API

Emit new event when a new call transcript is created

Try it

Popular Twilio and ServiceNow Actions#

Make a Phone Call with the Twilio API

Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation

Try it

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

Try it

Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

Try it

Check Verification Token with the Twilio API

Check if user-provided token is correct. See the documentation

Try it

Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

Try it

Overview of Twilio#

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Connect Twilio#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    twilio: {
      type: "app",
      app: "twilio",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.twilio.com/2010-04-01/Accounts.json`,
      auth: {
        username: `${this.twilio.$auth.AccountSid}`,
        password: `${this.twilio.$auth.AuthToken}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

Community Posts#

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays

Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.

Start for free — no credit card required

Watch a demo