Twenty
The #1 Open-Source CRM. Modern, powerful, affordable platform to manage your customer relationships.
Integrate the Twenty API with the Zendesk API
Setup the Twenty API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Twenty and Zendesk remarkably fast. Free for developers.
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Popular Ways to Connect Twenty with Zendesk#
Popular Twenty and Zendesk Triggers#
Emit new event when a record is created, updated, or deleted.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular Twenty and Zendesk Actions#
Create, update, or delete a single record in Twenty. This action allows for dynamic handling of records based on specified action type. See the documentation
Connect Twenty#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
twenty: {
type: "app",
app: "twenty",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.twenty.com/rest/people`,
headers: {
Authorization: `Bearer ${this.twenty.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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