# New Conversations — Trustpilot (Customer)

> Emit new event when a new conversation is started on Trustpilot. This source periodically polls the Trustpilot API to detect new customer-business conversations. Each event contains conversation details including participants, subject…

- Key: `trustpilot-new-conversations`
- Type: Trigger (Polling)
- Version: 0.0.3
- App: Trustpilot (Customer) (`trustpilot`) — https://pipedream.com/apps/trustpilot.md
- This page (HTML): https://pipedream.com/apps/trustpilot/triggers/new-conversations
- Source: https://github.com/PipedreamHQ/pipedream/blob/master/components/trustpilot/sources/new-conversations/new-conversations.mjs

## Description

Emit new event when a new conversation is started on Trustpilot. This source periodically polls the Trustpilot API to detect new customer-business conversations. Each event contains conversation details including participants, subject, business unit, and creation timestamp. Useful for tracking customer inquiries, support requests, and maintaining real-time communication with customers.

## Props

| Prop | Type | Required | Description |
|---|---|---|---|
| `timer` | `$.interface.timer` | Yes | Timer |
| `businessUnitId` | `string` | No | Business Unit ID to filter events for. If not provided, will receive events for all business units. Options are loaded from the connected account. |

## Returns

Events emitted by Trustpilot (Customer).

## Run it

**TypeScript**

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const deployed = await pd.triggers.deploy({
  id: "trustpilot-new-conversations",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    trustpilot: { authProvisionId: "apn_xxxxxxx" },
    timer: { "intervalSeconds": 900 },
    businessUnitId: "Business Unit ID",
  },
  webhookUrl: "https://example.com/webhooks/trustpilot",
})

console.log(deployed.id)
```

**cURL**

```bash
curl -X POST https://api.pipedream.com/v1/connect/{project_id}/triggers/deploy \
  -H "Content-Type: application/json" \
  -H "X-PD-Environment: production" \
  -H "Authorization: Bearer {access_token}" \
  -d '{
    "external_user_id": "{external_user_id}",
    "id": "trustpilot-new-conversations",
    "webhook_url": "https://example.com/webhooks/trustpilot",
    "configured_props": {
      "trustpilot": { "authProvisionId": "apn_xxxxxxx" },
      "timer": { "intervalSeconds": 900 },
      "businessUnitId": "Business Unit ID"
    }
  }'
```

**MCP**

MCP servers expose Trustpilot (Customer) actions as on-demand tools.

New Conversations is an event source, so your application deploys it with the Connect SDK or API and then either receives each event at a webhook URL or retrieves events on demand with the trigger events API.

## Event delivery

Every event is sent to the HTTP endpoint you choose when you deploy the source. Or: no webhook required — your app or agent can fetch recent events from the [trigger events API](https://pipedream.com/docs/connect/api-reference/list-trigger-events.md) instead.

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- App: https://pipedream.com/apps/trustpilot.md · All apps: https://pipedream.com/apps