← Trustpilot (Customer) + OpenRouter integrations

Retrieve Available Models with OpenRouter API on New Service Reviews from Trustpilot (Customer) API

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New Service Reviews from the Trustpilot (Customer) API
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Retrieve Available Models with the OpenRouter API
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Getting Started

This integration creates a workflow with a Trustpilot (Customer) trigger and OpenRouter action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Service Reviews trigger
    1. Connect your Trustpilot (Customer) account
    2. Configure timer
    3. Select a Business Unit ID
  3. Configure the Retrieve Available Models action
    1. Connect your OpenRouter account
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a customer posts a new service review on Trustpilot. This source periodically polls the Trustpilot API to detect new service reviews using the private reviews API for comprehensive coverage.
Version:0.1.0
Key:trustpilot-new-service-reviews

Trustpilot (Customer) Overview

The Trustpilot (Customer) API lets you tap into the rich pool of customer review data on Trustpilot. You can use it to automate the process of collecting and managing reviews, responding to feedback, and analyzing customer sentiment. With Pipedream's integration, you can trigger workflows based on new reviews, aggregate review data for analysis, and sync Trustpilot data with other services like CRMs, support tickets, and marketing tools.

Trigger Code

import common from "../common/polling.mjs";
import {
  DEFAULT_LIMIT,
  MAX_LIMIT,
} from "../../common/constants.mjs";

export default {
  ...common,
  key: "trustpilot-new-service-reviews",
  name: "New Service Reviews",
  description: "Emit new event when a customer posts a new service review on Trustpilot. This source periodically polls the Trustpilot API to detect new service reviews using the private reviews API for comprehensive coverage.",
  version: "0.1.0",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    generateSummary(review) {
      const stars = review.stars || "N/A";
      const consumerName = review.consumer?.displayName || "Anonymous";
      const businessUnit = review.businessUnit?.displayName || this.businessUnitId || "Unknown";

      return `New ${stars}-star service review by ${consumerName} for ${businessUnit}`;
    },
    getFetchParams(lastReviewTime) {
      const params = {
        businessUnitId: this.businessUnitId,
        perPage: DEFAULT_LIMIT,
        orderBy: "createdat.desc",
      };

      // If we have a last review time, filter for reviews after that time
      if (lastReviewTime) {
        params.startDateTime = lastReviewTime;
      }

      return params;
    },
    async fetchReviews($, params) {
      // Use the shared method from the app directly with pagination support
      let result = await this.trustpilot.fetchServiceReviews($, params);

      // Handle pagination for service reviews
      if (result.reviews && result.reviews.length === DEFAULT_LIMIT) {
        while (true) {
          params.page = (params.page || 1) + 1;
          const nextResult = await this.trustpilot.fetchServiceReviews($, params);
          result.reviews = result.reviews.concat(nextResult.reviews || []);

          if (!nextResult.reviews ||
            nextResult.reviews.length < DEFAULT_LIMIT ||
            result.reviews.length >= MAX_LIMIT) {
            break;
          }
        }
      }

      return result;
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Trustpilot (Customer)trustpilotappThis component uses the Trustpilot (Customer) app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer
Business Unit IDbusinessUnitIdstringSelect a value from the drop down menu.

Trigger Authentication

Trustpilot (Customer) uses OAuth authentication. When you connect your Trustpilot (Customer) account, Pipedream will open a popup window where you can sign into Trustpilot (Customer) and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Trustpilot (Customer) API.

Pipedream requests the following authorization scopes when you connect your account:

About Trustpilot (Customer)

Read reviews. Write reviews. Find companies you can trust.

Action

Description:Returns a list of models available through the API. [See the documentation](https://openrouter.ai/docs/api-reference/list-available-models)
Version:0.0.1
Key:openrouter-retrieve-available-models

Action Code

import openrouter from "../../openrouter.app.mjs";

export default {
  key: "openrouter-retrieve-available-models",
  name: "Retrieve Available Models",
  version: "0.0.1",
  description: "Returns a list of models available through the API. [See the documentation](https://openrouter.ai/docs/api-reference/list-available-models)",
  type: "action",
  props: {
    openrouter,
  },
  async run({ $ }) {
    const response = await this.openrouter.listModels({
      $,
    });

    $.export("$summary", `Successfully retrieved ${response.data.length} available model(s)!`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
OpenRouteropenrouterappThis component uses the OpenRouter app.

Action Authentication

OpenRouter uses API keys for authentication. When you connect your OpenRouter account, Pipedream securely stores the keys so you can easily authenticate to OpenRouter APIs in both code and no-code steps.

About OpenRouter

A unified interface for LLMs

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