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with Trint and Zendesk?
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Popular Trint and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Trint#
The Trint API allows you to harness the power of automated transcription and translation. With Trint, you can convert audio and video files into searchable, editable text. It supports multiple languages and provides features like speaker identification and timestamping. Using the Trint API within Pipedream, you can create automated workflows that process media files, extract valuable insights, and integrate transcribed content into databases, content management systems, or other third-party services.
Connect Trint#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trint: {
type: "app",
app: "trint",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.trint.com/transcripts`,
headers: {
"Accept": `application/json`,
"api-key": `${this.trint.$auth.api_key}`,
},
params: {
limit: `{your_limit}`,
skip: `{your_skip}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies