What do you want to automate
with Trengo and Slack?
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Popular Ways to Connect Trengo with Slack#
Popular Trengo and Slack Triggers#
Emit new event when an inbound message is received. See the documentation
Emit new event when an internal note is added. See the documentation
Emit new event when an outbound message sent. See the documentation
Emit new event when a phone call ends. See the documentation
Emit new event when an phone call missed. See the documentation
Popular Trengo and Slack Actions#
Creates a contact. If a contact with given identifier already exists, returns it. See the documentation
Suspend the workflow until approved by a Slack message. See the documentation
List articles from a help center according to the specified criteria. See the documentation
Overview of Trengo#
The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.
Connect Trengo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trengo: {
type: "app",
app: "trengo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.trengo.eu/api/v2/users`,
headers: {
Authorization: `Bearer ${this.trengo.$auth.access_token}`,
},
})
},
})
Overview of Slack#
The Pipedream app for Slack enables you to build event-driven workflows that interact with the Slack API. Once you authorize the app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.
The Pipedream app for Slack is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
- Automate posting updates to your team channels
- Create a bot to answer common questions
- Integrate with your existing tools and services
- And much more!
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack_v2: {
type: "app",
app: "slack_v2",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack_v2.$auth.oauth_access_token}`,
},
})
},
})
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