Trengo

Customer service software

Integrate the Trengo API with the MongoDB API

Setup the Trengo API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate Trengo and MongoDB remarkably fast. Free for developers.

Create Contact with Trengo API on New Collection from MongoDB API
MongoDB + Trengo
 
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Create Contact with Trengo API on New Database from MongoDB API
MongoDB + Trengo
 
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Create Contact with Trengo API on New Document from MongoDB API
MongoDB + Trengo
 
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Create Contact with Trengo API on New Field in Document from MongoDB API
MongoDB + Trengo
 
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Create New Document with MongoDB API on New Inbound Message Event from Trengo API
Trengo + MongoDB
 
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New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

 
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New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
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New Database from the MongoDB API

Emit new an event when a new database is added

 
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New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
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Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

 
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Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

 
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Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
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Overview of Trengo

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Connect Trengo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Overview of MongoDB

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB

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import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})