Trengo

Customer service software

Integrate the Trengo API with the Discord API

Setup the Trengo API trigger to run a workflow which integrates with the Discord API. Pipedream's integration platform allows you to integrate Trengo and Discord remarkably fast. Free for developers.

Create Contact with Trengo API on New Message (Instant) from Discord API
Discord + Trengo
 
Try it
Find Contacts with Trengo API on New Message (Instant) from Discord API
Discord + Trengo
 
Try it
Log A Voice Call with Trengo API on New Message (Instant) from Discord API
Discord + Trengo
 
Try it
Send A Message with Trengo API on New Message (Instant) from Discord API
Discord + Trengo
 
Try it
Send A Team Chat Message with Trengo API on New Message (Instant) from Discord API
Discord + Trengo
 
Try it
New Message (Instant) from the Discord API

Emit new event for each message posted to one or more channels in a Discord server

 
Try it
Message Deleted (Instant) from the Discord API

Emit new event for each message deleted

 
Try it
New Command Received (Instant) from the Discord API

Emit new event for each command posted to one or more channels in a Discord server

 
Try it
New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
Try it
New Guild Member (Instant) from the Discord API

Emit new event for each new member added to a guild

 
Try it
Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
Try it
Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
Try it
Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
Try it
Send Message with the Discord API

Send a simple message to a Discord channel

 
Try it
Send Message (Advanced) with the Discord API

Send a simple or structured message (using embeds) to a Discord channel

 
Try it

Overview of Trengo

You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:

  • Improve customer service by leveraging automation for fast and personalized
    responses
  • Increase efficiency by optimizing operational workflows
  • Gather insights from customer conversations to improve customer service
  • Automate conversations like welcome messages and error notifications
  • Filter and manage incoming conversations to make sure the right person
    provides the right answers

These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.

Connect Trengo

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Overview of Discord

The Pipedream Discord app enables you to build event-driven workflows that interact with the Discord API. When you authorize the Pipedream app's access to your guilds, you can use Pipedream workflows to perform common Discord actions, or write your own code against the Discord API.

Connect Discord

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    discord: {
      type: "app",
      app: "discord",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://discord.com/api/users/@me`,
      headers: {
        Authorization: `Bearer ${this.discord.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})