Trainual
The training manual for your team. The playbook for your business —SOPs, Onboarding, Training, Process, Knowledge, all-in-one —
Integrate the Trainual API with the Zendesk API
Setup the Trainual API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Trainual and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Trainual and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Trainual#
The Trainual API allows you to automate processes around creating, managing, and reporting on training within your organization. With this API on Pipedream, you can build workflows for managing users, subjects, topics, tests, and more, streamlining the onboarding and continuous education processes. By integrating Trainual with other apps on Pipedream, you can create dynamic, cross-functional automations that keep your team learning in sync with other business processes.
Connect Trainual#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trainual: {
type: "app",
app: "trainual",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.trainual.com/v1/users`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.trainual.$auth.email}&${this.trainual.$auth.account_id}`,
password: `${this.trainual.$auth.password}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies