Totango
Customer Success Software
Integrate the Totango API with the Zendesk API
Setup the Totango API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Totango and Zendesk remarkably fast. Free for developers.
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Popular Totango and Zendesk Triggers#
Overview of Totango#
The Totango API taps into the realm of customer success, offering intricate data on customer interactions and health scores. This API is a gateway for syncing customer data, tracking events, and constructing a responsive and personalized customer journey. Utilize Pipedream's capabilities to connect Totango to a myriad of other apps, creating automated workflows that enhance customer insights, trigger actions based on customer status, and streamline communication across platforms.
Connect Totango#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
totango: {
type: "app",
app: "totango",
}
},
async run({steps, $}) {
const data = {
"query": `{"terms":[],"count":1000,"offset":0,"fields":[],"scope":"all"}`,
}
return await axios($, {
method: "post",
url: `https://api.totango.com/api/v1/search/users`,
headers: {
"app-token": `${this.totango.$auth.api_key}`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies