Integrate the Totango API with the ServiceNow API

Setup the Totango API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Totango and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Totango with ServiceNow#

Create Table Record with ServiceNow API on New Account from Totango API

Totango + ServiceNow

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Create Table Record with ServiceNow API on New Task Created from Totango API

Totango + ServiceNow

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Create Table Record with ServiceNow API on New User from Totango API

Totango + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Account from Totango API

Totango + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Task Created from Totango API

Totango + ServiceNow

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Popular Totango and ServiceNow Triggers#

New Account from the Totango API

Emit new event for each created account. See the docs

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New Task Created from the Totango API

Emit new event for each created task. See the docs

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New User from the Totango API

Emit new event for each created user. See the docs

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Popular Totango and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Totango#

The Totango API taps into the realm of customer success, offering intricate data on customer interactions and health scores. This API is a gateway for syncing customer data, tracking events, and constructing a responsive and personalized customer journey. Utilize Pipedream's capabilities to connect Totango to a myriad of other apps, creating automated workflows that enhance customer insights, trigger actions based on customer status, and streamline communication across platforms.

Connect Totango#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    totango: {
      type: "app",
      app: "totango",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `{"terms":[],"count":1000,"offset":0,"fields":[],"scope":"all"}`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.totango.com/api/v1/search/users`,
      headers: {
        "app-token": `${this.totango.$auth.api_key}`,
      },
      data,
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})