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with TOPdesk and Zendesk?

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Add Ticket Tags with Zendesk API on Incident Updated from TOPdesk API
TOPdesk + Zendesk
 
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Add Ticket Tags with Zendesk API on New Incident Assignee from TOPdesk API
TOPdesk + Zendesk
 
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Add Ticket Tags with Zendesk API on New Incident Created from TOPdesk API
TOPdesk + Zendesk
 
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Add Ticket Tags with Zendesk API on New Incident Group Assigned from TOPdesk API
TOPdesk + Zendesk
 
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Add Ticket Tags with Zendesk API on New Incident Memo Reply from TOPdesk API
TOPdesk + Zendesk
 
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Incident Updated from the TOPdesk API

Emit new event when an incident is updated. See the documentation

 
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New Incident Assignee from the TOPdesk API

Emit new event when an incident is assigned to a new user. See the documentation

 
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New Incident Created from the TOPdesk API

Emit new event when a new incident is created. See the documentation

 
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New Incident Group Assigned from the TOPdesk API

Emit new event when an incident is assigned to a new group. See the documentation

 
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New Incident Memo Reply from the TOPdesk API

Emit new event when a new memo reply is created. See the documentation

 
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Create Incident with the TOPdesk API

Creates a new incident. See the documentation

 
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Add Ticket Tags with the Zendesk API

Add tags to a ticket (appends to existing tags). See the documentation

 
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Get Incident with the TOPdesk API

Returns an incident by ID. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation

 
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Get Incident Actions By ID with the TOPdesk API

Get incident actions by incident ID. See the documentation

 
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Integrate the TOPdesk API with the Zendesk API
Setup the TOPdesk API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate TOPdesk and Zendesk remarkably fast. Free for developers.

Connect TOPdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    topdesk: {
      type: "app",
      app: "topdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.topdesk.$auth.api_url}/tas/api/incidents`,
      auth: {
        username: `${this.topdesk.$auth.username}`,
        password: `${this.topdesk.$auth.app_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo