What do you want to automate
with TOPdesk and ServiceNow?
Prompt, edit and deploy AI agents that connect to TOPdesk, ServiceNow and 3,000+ other apps in seconds.
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Popular TOPdesk and ServiceNow Triggers#
Emit new event when an incident is updated. See the documentation
Emit new event when an incident is assigned to a new user. See the documentation
Emit new event when a new incident is created. See the documentation
Emit new event when an incident is assigned to a new group. See the documentation
Emit new event when a new memo reply is created. See the documentation
Popular TOPdesk and ServiceNow Actions#
Creates a new incident record in ServiceNow. See the docs here
Get incident actions by incident ID. See the documentation
Connect TOPdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
topdesk: {
type: "app",
app: "topdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.topdesk.$auth.api_url}/tas/api/incidents`,
auth: {
username: `${this.topdesk.$auth.username}`,
password: `${this.topdesk.$auth.app_token}`,
},
})
},
})
Overview of ServiceNow#
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
Connect ServiceNow#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies