What do you want to automate

with TOPdesk and Amazon SES?

Prompt, edit and deploy AI agents that connect to TOPdesk, Amazon SES and 3,000+ other apps in seconds.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Create Email Template with Amazon SES API on Incident Updated from TOPdesk API
TOPdesk + Amazon SES
 
Try it
Create Email Template with Amazon SES API on New Incident Assignee from TOPdesk API
TOPdesk + Amazon SES
 
Try it
Create Email Template with Amazon SES API on New Incident Created from TOPdesk API
TOPdesk + Amazon SES
 
Try it
Create Email Template with Amazon SES API on New Incident Group Assigned from TOPdesk API
TOPdesk + Amazon SES
 
Try it
Create Email Template with Amazon SES API on New Incident Memo Reply from TOPdesk API
TOPdesk + Amazon SES
 
Try it
Incident Updated from the TOPdesk API

Emit new event when an incident is updated. See the documentation

 
Try it
New Incident Assignee from the TOPdesk API

Emit new event when an incident is assigned to a new user. See the documentation

 
Try it
New Incident Created from the TOPdesk API

Emit new event when a new incident is created. See the documentation

 
Try it
New Incident Group Assigned from the TOPdesk API

Emit new event when an incident is assigned to a new group. See the documentation

 
Try it
New Incident Memo Reply from the TOPdesk API

Emit new event when a new memo reply is created. See the documentation

 
Try it
Create Incident with the TOPdesk API

Creates a new incident. See the documentation

 
Try it
Create Email Template with the Amazon SES API

Create a HTML or a plain text email template. See the docs

 
Try it
Get Incident with the TOPdesk API

Returns an incident by ID. See the documentation

 
Try it
Get Email Template with the Amazon SES API

Get an email template. See the docs

 
Try it
Get Incident Actions By ID with the TOPdesk API

Get incident actions by incident ID. See the documentation

 
Try it
Integrate the TOPdesk API with the Amazon SES API
Setup the TOPdesk API trigger to run a workflow which integrates with the Amazon SES API. Pipedream's integration platform allows you to integrate TOPdesk and Amazon SES remarkably fast. Free for developers.

Connect TOPdesk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    topdesk: {
      type: "app",
      app: "topdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.topdesk.$auth.api_url}/tas/api/incidents`,
      auth: {
        username: `${this.topdesk.$auth.username}`,
        password: `${this.topdesk.$auth.app_token}`,
      },
    })
  },
})

Overview of Amazon SES

Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.

Connect Amazon SES

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
module.exports = defineComponent({
  props: {
    amazon_ses: {
      type: "app",
      app: "amazon_ses",
    }
  },
  async run({steps, $}) {
    const AWS = require("aws-sdk")
    const { accessKeyId, secretAccessKey } = this.amazon_ses.$auth
    
    const ses = new AWS.SES({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    const sesParams = {
      Destination: {
        ToAddresses: ["<your email here>"],
      }, 
      Message: {
        Body: {
          Html: {
            Charset: "UTF-8", 
            Data: "<h1>This is a test</h1>",
          }, 
            Text: {
            Charset: "UTF-8", 
            Data: "This is a test",
          }
        }, 
        Subject: {
          Charset: "UTF-8", 
          Data: "Test email",
        }
      },
      Source: "<your from address here", 
    };
    
    this.resp = await ses.sendEmail(sesParams).promise()
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo