Integrate the Tookan API with the ServiceNow API

Setup the Tookan API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Tookan and ServiceNow remarkably fast. Free for developers.

Popular Tookan and ServiceNow Actions#

Create Appointment Task with the Tookan API

Create an appointment task See docs here

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Create Delivery Task with the Tookan API

Create a delivery task See docs here

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Create Field Workforce Task with the Tookan API

Create a field workforce task See docs here

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Overview of Tookan#

The Tookan API allows for the automation and streamlining of delivery and field services. By integrating with Pipedream, users can trigger workflows based on events within Tookan, such as new task creation, task status updates, or agent alerts. This enables businesses to connect Tookan with other apps and services, automating notifications, data synchronization, and logistics operations, leading to improved coordination, customer satisfaction, and operational efficiency.

Connect Tookan#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    tookan: {
      type: "app",
      app: "tookan",
    }
  },
  async run({steps, $}) {
    const data = {
      "api_key": `${this.tookan.$auth.api_key}`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.tookanapp.com/v2/get_user_details`,
      headers: {
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})