Integrate the Textlocal API with the Zendesk API

Setup the Textlocal API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Textlocal and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Textlocal with Zendesk#

Create Contact with Textlocal API on New Ticket (Instant) from Zendesk API

Zendesk + Textlocal

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Create Contact with Textlocal API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Textlocal

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Create Contact with Textlocal API on Ticket Closed (Instant) from Zendesk API

Zendesk + Textlocal

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Create Contact with Textlocal API on Ticket Pended (Instant) from Zendesk API

Zendesk + Textlocal

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Create Contact with Textlocal API on Ticket Solved (Instant) from Zendesk API

Zendesk + Textlocal

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Popular Textlocal and Zendesk Triggers#

New Contact from the Textlocal API

Emit new contact

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New Inbox Message from the Textlocal API

Emit new inbox message.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Sent API Message from the Textlocal API

Emit new message sent via Textlocal's API

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Popular Textlocal and Zendesk Actions#

Create Contact with the Textlocal API

Create a new contact. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send SMS with the Textlocal API

This Action can be used to send text messages to either individual numbers or entire contact groups. See the docs here Note: While both numbers and group_id are optional parameters, one or the other must be included in the request for the message to be sent.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Textlocal#

The Textlocal API on Pipedream allows for robust SMS messaging capabilities within workflows. You can send notifications, alerts, and updates directly to mobile users, automate marketing campaigns, or integrate SMS into multi-channel communication strategies. By leveraging Pipedream's serverless platform, you can create complex workflows involving Textlocal for various application domains without managing infrastructure, boosting productivity and engagement through the power of automated text messaging.

Connect Textlocal#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    textlocal: {
      type: "app",
      app: "textlocal",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.txtlocal.com/balance`,
      params: {
        apiKey: `${this.textlocal.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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