Integrate the TextCortex API with the Zendesk API

Setup the TextCortex API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate TextCortex and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect TextCortex with Zendesk#

Create Social Media Post with TextCortex API on New Ticket (Instant) from Zendesk API

Zendesk + TextCortex

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Create Social Media Post with TextCortex API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + TextCortex

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Create Social Media Post with TextCortex API on Ticket Closed (Instant) from Zendesk API

Zendesk + TextCortex

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Create Social Media Post with TextCortex API on Ticket Pending (Instant) from Zendesk API

Zendesk + TextCortex

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Create Social Media Post with TextCortex API on Ticket Solved (Instant) from Zendesk API

Zendesk + TextCortex

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Popular TextCortex and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular TextCortex and Zendesk Actions#

Create Social Media Post with the TextCortex API

Create a social media post. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Summarize Text with the TextCortex API

Summarize given text. The text can be provided as a string or as a file ID. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Translate Text with the TextCortex API

Translate given text into another language. See the documentation

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Overview of TextCortex#

The TextCortex API enables automated creation of human-like text, making it a powerful tool for a variety of text generation tasks like drafting emails, creating content, or generating product descriptions. With Pipedream, you can integrate TextCortex into serverless workflows to harness AI writing assistance, trigger content creation based on events, or enhance data with generated text. The API's capability enhances automation and can be combined with other apps for more complex tasks.

Connect TextCortex#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    textcortex: {
      type: "app",
      app: "textcortex",
    }
  },
  async run({steps, $}) {
    const data = {
      "mode": `voice_passive`,
      "text": `The sky is blue.`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.textcortex.com/v1/texts/rewritings`,
      headers: {
        Authorization: `Bearer ${this.textcortex.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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