Tettra
The best way to organize and share knowledge with your teammates.
Integrate the Tettra API with the Zendesk API
Setup the Tettra API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Tettra and Zendesk remarkably fast. Free for developers.
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Popular Tettra and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Tettra#
The Tettra API lets you automate your knowledge management tasks within the Tettra knowledge base. Using Pipedream, you can create workflows to streamline content creation, manage pages and categories, and sync with your team's tool stack. Pipedream’s serverless platform enables you to connect Tettra with hundreds of other apps to automate complex processes, share information across teams and systems, and trigger actions based on events in Tettra or other integrated services.
Connect Tettra#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
tettra: {
type: "app",
app: "tettra",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.tettra.co/api/teams/${this.tettra.$auth.team_id}/search`,
headers: {
"Content-Type": `application/vnd.api+json`,
},
params: {
api_key: `${this.tettra.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies