Integrate the TestMonitor API with the Zendesk API

Setup the TestMonitor API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate TestMonitor and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect TestMonitor with Zendesk#

Create Ticket with Zendesk API on New Issue from TestMonitor API

TestMonitor + Zendesk

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Create Ticket with Zendesk API on New Test Result from TestMonitor API

TestMonitor + Zendesk

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Delete Ticket with Zendesk API on New Issue from TestMonitor API

TestMonitor + Zendesk

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Delete Ticket with Zendesk API on New Test Result from TestMonitor API

TestMonitor + Zendesk

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Find a Project with TestMonitor API on New Ticket (Instant) from Zendesk API

Zendesk + TestMonitor

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Popular TestMonitor and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Issue from the TestMonitor API

Emit new event when a new issue is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Test Result from the TestMonitor API

Emit new event when a new test result is created.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular TestMonitor and Zendesk Actions#

Find a Project with the TestMonitor API

Retrieve a list of projects. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Find a Test Result with the TestMonitor API

Retrieve a list of test results. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Find an Issue with the TestMonitor API

Retrieve a list of issues. See the docs here

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Overview of TestMonitor#

TestMonitor API taps into the robust testing and project management platform, allowing you to automate issue tracking and test management processes. With this API, you can create, update, and retrieve issues, manage test cases and results, and integrate testing workflows with other systems. Leveraging Pipedream's serverless execution model, you can craft workflows that trigger on specific events within TestMonitor, reflect changes in real-time across other applications, or systematically analyze and report test outcomes.

Connect TestMonitor#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    testmonitor: {
      type: "app",
      app: "testmonitor",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.testmonitor.$auth.domain}.testmonitor.com/api/v1/users`,
      headers: {
        Authorization: `Bearer ${this.testmonitor.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})