Global Leader Generative AI for Companies
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Executes an AI Agent (template) with the given input. See the documentation
Retrieves the result of a previously executed AI Agent (template). See the documentation
Retrieve AI Agents (templates) that match the specified criteria. See the documentation
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
tess_ai_by_pareto: {
type: "app",
app: "tess_ai_by_pareto",
}
},
async run({steps, $}) {
return await axios($, {
method: "GET",
url: `https://tess.pareto.io/api/templates`,
headers: {
Authorization: `Bearer ${this.tess_ai_by_pareto.$auth.api_token}`,
},
params: {
page: `1`,
per_page: `15`,
}
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})