Integrate the Templated API with the Zendesk API

Setup the Templated API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Templated and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Templated with Zendesk#

Create Render with Templated API on New Ticket (Instant) from Zendesk API

Zendesk + Templated

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Create Render with Templated API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Templated

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Create Render with Templated API on Ticket Closed (Instant) from Zendesk API

Zendesk + Templated

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Create Render with Templated API on Ticket Pending (Instant) from Zendesk API

Zendesk + Templated

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Create Render with Templated API on Ticket Solved (Instant) from Zendesk API

Zendesk + Templated

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Popular Templated and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Templated and Zendesk Actions#

Create Render with the Templated API

Creates a render on a template in Templated. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Template with the Templated API

Retrieves a single template object referenced by its unique ID. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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List Template Layers with the Templated API

Lists all layers of a template. See the documentation

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Overview of Templated#

The Templated API allows users to generate custom documents based on predefined templates. It's a powerful tool when you need to create consistent documents or reports with variable data. In Pipedream, you can seamlessly integrate Templated with other services to automate document creation. Combine data from various sources, trigger document generation, and carry out follow-up actions like emailing the document or saving it to cloud storage.

Connect Templated#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    templated: {
      type: "app",
      app: "templated",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.templated.io/v1/templates`,
      headers: {
        Authorization: `Bearer ${this.templated.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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