Temi is an audio transcription service that uses computers to transcribe English audio or video into text. We also offer rich editing tools that you can use to annotate and edit your transcripts.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Temi API offers automated transcription services, converting audio and video files into text. With Pipedream's robust platform, you can exploit Temi's capabilities to activate a myriad of automated workflows, from transcribing meeting recordings for easy reference to triggering tasks based on the presence of keywords in transcribed text. The real power lies in connecting these transcriptions to other services for further analysis, archiving, or even real-time alerting.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
temi: {
type: "app",
app: "temi",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.temi.com/v1/account`,
headers: {
Authorization: `Bearer ${this.temi.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})