TeleSign
Telesign provides Continuous Trust™ to leading global enterprises by connecting, protecting, and defending digital identities through our powerful AI.
Integrate the TeleSign API with the Zendesk API
Setup the TeleSign API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate TeleSign and Zendesk remarkably fast. Free for developers.
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Popular TeleSign and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of TeleSign#
The TeleSign API furnishes developers with tools for communication and security. You can send SMS messages, voice alerts, and leverage phone number intelligence for risk assessments. Within Pipedream, you can integrate TeleSign to automate notifications, verification, and fraud prevention processes. It fosters real-time, event-driven actions, such as sending an SMS when a new user signs up, or assessing the risk of a transaction based on phone number data.
Connect TeleSign#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
telesign: {
type: "app",
app: "telesign",
}
},
async run({steps, $}) {
const data = {
"phone_number": ``,
"message": ``,
"message_type": ``,
}
return await axios($, {
method: "post",
url: `https://rest-ww.telesign.com/v1/messaging`,
headers: {
"Content-Type": `application/x-www-form-urlencoded`,
},
auth: {
username: `${this.telesign.$auth.customer_id}`,
password: `${this.telesign.$auth.api_key}`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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