Integrate the Telegram Bot API with the Zendesk API

Setup the Telegram Bot API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Telegram Bot and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Telegram Bot with Zendesk#

Create Chat Invite Link with Telegram Bot API on New Ticket (Instant) from Zendesk API

Zendesk + Telegram Bot

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Create Chat Invite Link with Telegram Bot API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Telegram Bot

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Create Chat Invite Link with Telegram Bot API on Ticket Closed (Instant) from Zendesk API

Zendesk + Telegram Bot

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Create Chat Invite Link with Telegram Bot API on Ticket Pended (Instant) from Zendesk API

Zendesk + Telegram Bot

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Create Chat Invite Link with Telegram Bot API on Ticket Solved (Instant) from Zendesk API

Zendesk + Telegram Bot

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Popular Telegram Bot and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Telegram Bot and Zendesk Actions#

Create Chat Invite Link with the Telegram Bot API

Create an additional invite link for a chat, See the docs for more information

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete a Message with the Telegram Bot API

Deletes a message. See the docs for more information

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Edit a Media Message with the Telegram Bot API

Edits photo or video messages. See the docs for more information

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Overview of Telegram Bot#

The Telegram Bot API allows you to build bots that can interact with users on the Telegram platform. Using Pipedream, you can automate messaging, handle commands, and trigger actions based on conversations or alerts. Pipedream's serverless execution model enables you to create complex workflows involving Telegram messages without managing any infrastructure. With Pipedream's integration, you can process inbound messages, send outbound notifications, and connect the Telegram Bot API with numerous other services to create powerful automation solutions.

Connect Telegram Bot#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    telegram_bot_api: {
      type: "app",
      app: "telegram_bot_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.telegram.org/bot${this.telegram_bot_api.$auth.token}/getMe`,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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