Teamwork

Project management software

Integrate the Teamwork API with the Zendesk API

Setup the Teamwork API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Teamwork and Zendesk remarkably fast. Free for developers.

Create Task with Teamwork API on New Ticket (Instant) from Zendesk API
Zendesk + Teamwork
 
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Create Task with Teamwork API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Teamwork
 
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Create Task with Teamwork API on Ticket Closed (Instant) from Zendesk API
Zendesk + Teamwork
 
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Create Task with Teamwork API on Ticket Pended (Instant) from Zendesk API
Zendesk + Teamwork
 
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Create Task with Teamwork API on Ticket Solved (Instant) from Zendesk API
Zendesk + Teamwork
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Task from the Teamwork API

Emit new event when a new task is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New Task Deleted from the Teamwork API

Emit new event when a new task is deleted

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Task with the Teamwork API

Create a new task in the backlog. See the docs here

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Task with the Teamwork API

Delete a task. See the docs here

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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List Project Tasks with the Teamwork API

List tasks from a project. See the docs here

 
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Overview of Teamwork

The Teamwork API taps into the power of project management, letting you streamline workflows by automating tasks like creating projects, assigning tasks, tracking time, or updating statuses. With Pipedream, you can effortlessly integrate these capabilities with hundreds of other apps to create custom automations that fit your team's needs, enhancing productivity and ensuring that your projects are always moving forward with the latest information.

Connect Teamwork

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork: {
      type: "app",
      app: "teamwork",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})