What do you want to automate

with Teamwork Desk and Slack?

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Add Emoji Reaction with Slack API on New Customer Created from Teamwork Desk API
Teamwork Desk + Slack
 
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Add Emoji Reaction with Slack API on New Customer Reply from Teamwork Desk API
Teamwork Desk + Slack
 
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Add Emoji Reaction with Slack API on New Ticket Created from Teamwork Desk API
Teamwork Desk + Slack
 
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Approve Workflow with Slack API on New Customer Created from Teamwork Desk API
Teamwork Desk + Slack
 
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Approve Workflow with Slack API on New Customer Reply from Teamwork Desk API
Teamwork Desk + Slack
 
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New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

 
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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

 
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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

 
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New Channel Created (Instant) from the Slack API

Emit new event when a new channel is created.

 
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New Interaction Events (Instant) from the Slack API

Emit new events on new Slack interactivity events sourced from Block Kit interactive elements, Slash commands, or Shortcuts

 
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Create Customer with the Teamwork Desk API

Create a new customer See the documentation

 
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Add Emoji Reaction with the Slack API

Add an emoji reaction to a message. See the documentation

 
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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

 
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Approve Workflow with the Slack API

Suspend the workflow until approved by a Slack message. See the documentation

 
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Archive Channel with the Slack API

Archive a channel. See the documentation

 
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Integrate the Teamwork Desk API with the Slack API
Setup the Teamwork Desk API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate Teamwork Desk and Slack remarkably fast. Free for developers.

Overview of Teamwork Desk

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Slack

The Pipedream app for Slack enables you to build event-driven workflows that interact with the Slack API. Once you authorize the app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.

The Pipedream app for Slack is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

  • Automate posting updates to your team channels
  • Create a bot to answer common questions
  • Integrate with your existing tools and services
  • And much more!

Connect Slack

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack_v2: {
      type: "app",
      app: "slack_v2",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack_v2.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo