with Teamwork Desk and ServiceNow?
The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
teamwork_desk: {
type: "app",
app: "teamwork_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.teamwork_desk.$auth.domain}/me.json`,
headers: {
Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})